Marketrix

QA run #4

completed
Sign-up entry & eligibility · Run 1 · Sep 10, 2026, 10:00 AM · desktop, tablet, mobile

Executive Summary

19 of 24 outcomes passed, 4 failed, 1 to review. Every non-US identity lane failed — the eligibility copy never names the no-SSN path.

Passed: 19Failed: 4Indecisive: 1
79%passed
  • Passed19
  • Failed4
  • Indecisive1

Journey Success

Reach the signup form from the homepage in one click11/12 · 92%
Confirm eligibility for {{entity}} before applying8/12 · 67%

Reasoning

Reach the signup form from the homepage in one click
GGeneric desktopPassedSim #330

Reached the signup form in one click.

Final URL matched.

GGeneric tabletPassedSim #331

Reached the signup form in one click.

Final URL matched.

GGeneric mobileFailedSim #332

Header CTA was covered by the cookie banner; two taps needed.

First tap dismissed the banner; the CTA needed a second tap.

PFFirst-time US founder desktopPassedSim #300

Open account CTA led to app.mercury.com/signup in one click.

Final URL matched the expectation.

PFFirst-time US founder tabletPassedSim #301

Open account CTA led to app.mercury.com/signup in one click.

Final URL matched the expectation.

PFFirst-time US founder mobilePassedSim #302

Open account CTA led to app.mercury.com/signup in one click.

Final URL matched the expectation.

SFSupport-seeking founder desktopPassedSim #320

Reached the signup form in one click.

Final URL matched.

SFSupport-seeking founder tabletPassedSim #321

Reached the signup form in one click.

Final URL matched.

SFSupport-seeking founder mobilePassedSim #322

Reached the signup form in one click.

Final URL matched.

NFNon-US founder applying remotely desktopPassedSim #310

Reached the signup form in one click.

Final URL matched.

NFNon-US founder applying remotely tabletPassedSim #311

Reached the signup form in one click.

Final URL matched.

NFNon-US founder applying remotely mobilePassedSim #312

Reached the signup form in one click.

Final URL matched.

Confirm eligibility for {{entity}} before applying
GGeneric desktopPassedSim #370

Entity types listed on the FAQ.

OK

GGeneric tabletPassedSim #371

Entity types listed on the FAQ.

OK

GGeneric mobilePassedSim #372

Entity types listed on the FAQ.

OK

PFFirst-time US founder desktopPassedSim #340

FAQ explicitly lists Delaware C-corp as eligible.

Entity name found in the eligibility answer.

PFFirst-time US founder tabletPassedSim #341

FAQ explicitly lists Delaware C-corp as eligible.

Entity name found in the eligibility answer.

PFFirst-time US founder mobilePassedSim #342

FAQ explicitly lists Delaware C-corp as eligible.

Entity name found in the eligibility answer.

SFSupport-seeking founder desktopPassedSim #360

FAQ explicitly lists LLC as eligible.

Entity name found.

SFSupport-seeking founder tabletIndecisiveSim #361

LLC is listed, but the FAQ accordion was collapsed and needed an extra tap.

Text present in DOM but not visible until expanded — unclear whether that meets 'explicitly names'.

SFSupport-seeking founder mobilePassedSim #362

FAQ explicitly lists LLC as eligible.

Entity name found.

NFNon-US founder applying remotely desktopFailedSim #350

No explicit statement for a non-US founder without an SSN.

Eligibility copy names entity types but not the non-resident identity path the persona's {{entity}} value requires.

NFNon-US founder applying remotely tabletFailedSim #351

No explicit statement for a non-US founder without an SSN.

Eligibility copy names entity types but not the non-resident identity path the persona's {{entity}} value requires.

NFNon-US founder applying remotely mobileFailedSim #352

No explicit statement for a non-US founder without an SSN.

Eligibility copy names entity types but not the non-resident identity path the persona's {{entity}} value requires.